Virtual Business Manager

Description

• To acquire and secure new to bank SME business opportunities by performing a proactive value adding customer acquisition role in Namibian market, and alification provide a comprehensive array of financial solutions to meet customer needs in terms of business growth and potential

Duties

• Profitable Growth in New Business Sales:
• Develops and implements a calling schedule for business leads to establish financial needs and to assist potential new business clients to better understand their financial options
• Explains, promotes, sells and or customises a range of appropriate product offerings/financial solutions that meet the financial needs of business customers
• Mines and analyses customer data to identify and plan new banking opportunities
• Complies with the objectives of SME Strategic Actions with particular emphasis on aggressively acquiring and leading transactional liabilities
• Efficiency and Effectiveness:
• Provides a central advisory/information/query handling service point for new business customers before handover of the relationship
• Performs a proactive liaison role between customers and back-office service fulfilment and credit functions to get new business onto the books
• Accurately and efficiently processes customer mandates/documentation requirements for new business facilities
• Educates customers on the benefits of utilising self-service channels
• Legislative Compliance:
• Explains credit loan facility options, parameters and qualifying criteria to customers. Supports customers in the completion of credit application information requirements (e.g. balance sheets; financial statements; management accounts; debtors and creditors age analysis; a business plan template for ease of reference; etc)
• Motivates and processes non-scored credit applications
• Notifies customers regarding the approval/decline of credit loan facilities. This also entails keeping the client informed during the credit process
• Explores alternative solutions in the event of declines from Credit and ensures there is a bankable proposition without putting the Bank at risk
• Supports the implementation of the Financial Intelligence Act (FIA) to ensure adherence to record-keeping requirements

Requisites

• Experience/Knowledge/Skills Required:
• A minimum of 5 years’ work experience (as an Portfolio Manager is preferable)
• Understanding of cash-flow cycles pertaining to the industry being analysed
• Knowledge of financial spreadsheet applications (e.g. Excel) to capture and analyse financial data
• Knowledge of the principles and practices of business economics and general banking practices and procedures
• Working knowledge of technical portfolio management systems (e.g. Phoenix, IBank, Postilion , SAP etc ) to access, load and adjust information
• Working knowledge of Managing Local Market (MLM) sales principles and practices to manage and optimise portfolio retention and growth
• Qualification:
• Degree in Business Management/Administration/Economics or Commerce or relevant qualification

Notes

• Only shortlisted applicants will be contacted
• Preference will be given to Namibian citizens and designated persons as prescribed by the Namibian Affirmative Action Act