Commercial Underwriter

Description

• The purpose of the role is to provide quality underwriting outcomes for the Commercial/Personal lines underwriting function through effectively maintaining underwriting standards and providing quality client and broker service
• Must be multi skilled with the ability to mentor and train jnr underwriters and have high technical knowledge

Duties

• Support BDC’s in acquiring and retaining profitable business
• Attend to administration and written communication
• Ensure that all documentation is processed accurately and reinsurance is placed if needed
• Ensure that documentation is issued, checked and authorized prior to dispatch
• Maintain service, quality and desired outputs within a specific functional process through ensuring compliance to tactical policies, procedures and standards
• Resolve escalated customer queries and complaints and provide feedback to customers on matters resolved
• Ensure renewal reviews are completed timeously
• Effectively maintaining underwriting standards and providing quality client and broker service
• Implements continuous improvement in work processes, procedures, and schedules
• Maintains people practices in line with organizational guidelines, policies, cultures, and values
• Ensures adherence to financial and corporate policies and procedures to ensure cost effectiveness and reduce wastage
• Complies with governance controls to reduce risk
• Manages effective customer service and relations to deliver customer service satisfaction

Requisites

• Grade 12 with 25 points
• Relevant Tertiary qualification
• Short term insurance qualification will be an added advantages
• 1- 2 Years' experience in personal negotiating field
• Good communication skills (written and speaking)
• Must be client orientated
• Team Player
• Good people skills (internal & external)
• Admin orientated and must give attention to detail
• Afrikaans and English speaking/writing & communicating
• Technical underwriting knowledge or any related short term knowledge will be an advantage
• Must be energetic, embrace the OMSIC Values and must be prepare to do more than what is expected from him/her

Notes