Policy Administrator: JNR

Description

• Loading insurance quotes, new business and policy endorsements on a daily basis
• Broker queries, FIA management, assist walk in clients, credit control

Duties

• Prepare insurance quotes:
• Liaising with brokers to submit a risk-based insurance quote according to the underwriting guideline
• Loading new business on the system:
• Obtain all required documentation to comply with company and regulatory standards
• Doing endorsements on policies as per requirements of brokers and clients:
• Processing instructions received from brokers and clients and submit updated policy schedule to brokers whilst maintaining the policy file
• Processing policy cancellations:
• Processing instructions received from brokers or clients and submit cancellation confirmation to broker or client
• Processing refunds:
• Adhere to the company processes and procedures regarding refunds
• Performing credit control:
• Liaise with finance as well as brokers to maintain outstanding credit control
• Dealing with broker enquiries:
• Be able to deal with all enquiries from brokers in a professional manner, give accurate advice and ensure that company processes and procedures is followed
• Opening and maintaining policy files:
• Open policy file for new business and maintain the content of the file according to instructions received from client or broke
• Policy Renewals:
• Preparing policy terms and conditions at the renewal of each policy based on insurance and claims history
• Ensuring that all renewals is processed timeously

Requisites

• Matric (25 points or more)
• Any insurance qualification will be an advantage
• 6 Months experience in policy administration
• Sound policy wording knowledge
• Other Skills Required:
• Communication (Oral & Written)
• Computer Literacy (MS Office Applications)
• Attention to detail
• Strong admin orientation
• Sound short term insurance background
• Problem solving & Decision making
• Team Work
• Accuracy
• Self-driven
• Knowledge of I90 will be an advantage
• Handle pressure effectively
• Meet deadlines

Notes

• Only shortlisted applicants will be contacted