Administration Specialist (Affluent Sales Support) (m/f)

Duties

• The main purpose of the position is to provide after sales service support to the Brokers and Financial Advisors.
• Main Duties and Responsibilities:
• Capture, process and authorise policy amendments
• Handling of intermediary enquiries and requests professionally and in a timely manner
• Provide excellent after sales service to brokers and financial advisors
• Any administrative support as requires by management
• Effective administrating of workflow process and arrangements
• Detection, reporting and follow-up on system and process-related matters
• Process and finalize instructions and queries within service level agreement

Requisites

• Grade 12
• A tertiary qualification in the relevant field will be an added advantage
• 2 to 3 years related experience
• Experience in the long term insurance industry will be an added advantage
• Additional Requirement:
• A further tertiary qualification will be an added advantage
• Long term insurance industry and/or after-sales service will be an added advantage

Notes

• Only shortlisted applicants will be contacted