FNB Namibia is recruiting a Branch Manager, in Windhoek, Namibia.
Description
- To direct and manage the Branch resources (including employee development), in line with the Bank's short- and long-term plan, policies and values with a view to generate the highest return on capital employed and identifying and promoting new business to ensure growth (sales) without incurring unmanageable risks
Duties
- Provide input into the budget and manage and report on budget usage that reflects delivery of planned work within agreed parameters
- Manage and oversee full branch business process in accordance to FNB Namibia Points of Presence strategic deliverables to continuously improve quality and service delivery
- Retain and grow the active customer account base through sales support efficiencies
- Grow branch profitability through advances, liabilities, assets and non-interest revenue
- Develop, encourage and nurture collaborative relationships across area of specialisation
- Manage team performance in achievement of business objectives
- Identify opportunities to expand customer base with potentially profitable customers
- Compile reports that track progress and guide business to make informed decisions
- Manages risks in own area of responsibility
- Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation
- Creates solutions to meet customer demands to deliver internal and external customer service excellence through adherence to quality service standards
- Identify and utilise opportunities for revenue growth to deliver on sales targets
- Control expenditure and identify process improvements to contain and reduce costs
Requisites
- Minimum Qualification - Industry related degree
- Experience - 3 to 5 years’ experience in a similar environment of which 2 to 3 years ideally on junior management level
Notes
- Only shortlisted applicants will be contacted