Claims Negotiator

Hollard Namibia

Hollard is recruiting a Claims Negotiator, to be based in Otjiwarongo, Namibia.
  • To negotiate with clients and brokers to settle claims in the minimum turnaround time
  • Validate and make decisions on claims
  • Negotiate claims settlement
  • Liaise with Claimant and/or Broker
  • Liaise with external and internal claims adjusters
  • Liaise with motor assessors and claims negotiators
  • Liaise with service providers
  • Attend to telephonic, written and claims enquiries
  • Assist co-workers with workload when necessary
  • Ensure effective document management
  • Perform duties within turnaround times
  • Matric (25 points or more)
  • A minimum of 3 years relevant claims negotiating experience in a short-term insurance environment
  • Any Insurance related qualification
  • Sound policy wording knowledge
  • Accurate decision making and settlement of claims
  • Other Skills Required:
  • Communication (Oral & Written)
  • Computer Literacy (MS Office Applications, email)
  • Attention to detail
  • Strong administration orientation
  • Sound people skills
  • Customer Service
  • Sound short-term insurance background
  • Problem solving & decision-making
  • Teamwork
  • Only shortlisted applicants will be contacted
This vacancy is no longer accepting applications


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