Clerk: Claims

Description

• At Bokomo Namibia, a joint venture between the Frans Indongo Group (Namibia) and PepsiCo Inc, you get the best of both worlds: an entrepreneur’s mindset plus reach and resources through our worldwide network
• Bring your unique perspective
• Bring curiosity
• Bring ingenuity, and drive
• We’ll give you a platform to be daring
• Reporting to the Manager: Sales Operations, the Clerk: Claims will be for handling and processing service-related claims submitted by customers and ensure that claims are properly filed, verified, and resolved in a timely and accurate manner

Duties

• Ensure all requested documentation is obtained and attached to process the claim
• Sort all documentation according to the Order and Delivery Schedule
• Responsible for calculating the VAT percentage
• Validate all claims by checking all incoming documents to ensure compliance with SOPs
• Responsible for accurately processing claims on SAP
• All transactions should be processed in a timely and accurate manner with either a credit or debit number on SAP daily
• Report all incomplete and suspicious incoming documentation to Manager: Sales Operations
• Responsible for control of claim bags and seals
• Handling of claim related queries
• Responsible for dealing with all requests to access files
• Develop an efficient filing system to make updating and retrieving files easier
• Follow policies and confidentiality dictations to safeguard data and information
• Support receptionist when and where required
• Support administrator when and where required
• Work in close co-operation with Key Accounts, Field Sales, Planning & Replenishment and Demand Chain Departments to ensure high customer service levels
• Execute all other legal and reasonable duties as directed by the employer including but not limited to periodic inventory counts
• Comply with legal requirements and Competition Law

Requisites

• Valid Grade 12
• Two years’ experience in Claims/Order Administration in the FMCG environment
• Basic computer knowledge, Microsoft office and emails.
• Must be result driven with planning and organizing skills
• Must have disciplined approach
• Good interpersonal relations
• SAP will be an added advantage
• Skills and Knowledge
• Confident, hard-working employee to meet high performance standards
• The ability to handle staff
• Highly Dependable and responsible person
• Relationship builder with interpersonal skills
• Result driven achiever with planning and organizing skills
• Innovative problem solver who can generate workable solutions and resolve complaints
• Microsoft Office suite Proficient

Notes

• Only shortlisted applicants will be contacted
• No documents will be returned

How to Apply

1. Documentation

• Cover Letter
• Curriculum Vitae
• Certified Copies of Qualifications
• Certified Copies of Identification Documents

2. Application

• Send your Documentation to Human Resources at hrnamibia@bokomonamibia.com.na with the Subject line “Clerk: Claims"
• Indicate the source of this job post: working.co.na