Client Service Consultant

Old Mutual

Old Mutual is recruiting a Client Service Consultant, in Windhoek, Namibia.
  • We require a Client Service Consultant to provide telephonic and face-to-face service to our customers and intermediaries.
  • Providing quality service and client care
  • Providing product and portfolio information to Customers
  • Processing benefit payments
  • Handling all general queries
  • Administering client information
  • Performing general office functions
  • Retain business and generation of sales leads
  • Accountable for service delivery through own efforts
  • Living the company values
  • Namibian Citizenship
  • Grade 12 with a minimum with 25 points
  • A tertiary qualification will be advantageous
  • Approximately 2 years’ experience in the insurance industry
  • Approximately 1 – 2 years customer service experience
  • Must be multi-skilled in both Individual Life and Group Schemes systems and products
  • Experience in the local vernacular will be an added benefit
  • Ability to listen and integrate information
  • Good interpersonal skills
  • Good communication and presentation skills
  • Well organized and attention to detail
  • Excellent Client-Care skills
  • Computer literate - Ms Word, Excel and Outlook is essential
  • Ability to work under pressure whilst still maintaining a professional image
  • Self-starter
  • Good planning, organising and time-management skills
  • Only shortlisted applicants will be contacted
This vacancy is no longer accepting applications


Frequently Asked Questions

How can I apply for vacancies through

Read Article