FNB Namibia is recruiting a Collector, to be based in Windhoek, Namibia.
Description
- Recovers delinquent accounts, compiles and maintains basic credit information, prepares reports, obtains approval for refinancing and repossessions
Duties
- Collect arrears and negotiate acceptable payment arrangements and settlements, in line with mandate
- Carry out collections processes within mandate, meeting service level agreement targets and quality standards
- Resolve credit queries and negotiate payment arrangements by informing customers of various payment solutions and obtain approval for refinancing and repossessions to increase revenue
- Provide an effective and efficient administration service within the Collections Department
- Obtain all necessary documents needed for files from the different departments, collect and forward files immediately upon request
Requisites
- Have a Finance, Collections, Recoveries & Credit related Diploma
- Have 1-3 years experience
Notes
- Only shortlisted applicants will be contacted