FNB Namibia is recruiting a Field Service Engineer, to be based in Windhoek, Namibia.
Description
- To provide specialist high-level technical advice high-level problem resolution of complex problems system security policy implementation monitoring
Duties
- To solve user queries and problems by providing specialist high-level technical advice pertaining to repairing and maintaining hardware and system software
- To deliver customer service through adherence to quality service standards
- To provide second level standby and complex problem resolution by interfacing with vendor support to resolve complex application and system configurations
- To resolve IT Help Desk Query and Fault incidents and develop new approaches in the light of changing business circumstances.
- To manage system enhancements to improve efficiencies
Requisites
- Have a Degree or Diploma in Computer Science
- Have 3-5 years experience in a similar environment
Notes
- Only shortlisted applicants will be contacted