Head of Data and Digital Transformation

Old Mutual

Old Mutual is recruiting a Head of Data and Digital Transformation, to be based in Windhoek, Namibia.
  • Strategy & Execution:
  • Formulate and execute the Namibian digital business growth strategy, aligned with overall goals
  • Develop and implement plans to achieve ambitious growth targets for digital sales & revenue
  • Drive continuous improvement of the digital customer experience across all touchpoints
  • Partner with business units to design and execute impactful online campaigns & initiatives
  • Data & Insights:
  • Collaborate with stakeholders to define and measure web & mobile analytics, becoming a thought leader in data & digital transformation
  • Use data insights to inform decision-making, identify new opportunities, and optimize performance
  • Ensure data governance, security, and compliance with all regulations
  • Partnership & Innovation:
  • Forge partnerships with MNOs, Fintech, Insuretech, and other key players to expand reach and deliver customer value
  • Build and nurture a vibrant digital innovation ecosystem, fostering internal and external collaboration
  • Explore and implement innovative digital business models to drive growth and differentiation
  • Leadership & Talent:
  • Lead and inspire a high-performing team of data and digital professionals
  • Attract, retain, and develop top talent, building a future-proof digital & data capability
  • Foster a culture of continuous learning, experimentation, and collaboration
  • Impact & Success:
  • Deliver significant increases in digital sales, revenue, and customer engagement
  • Implement strategic partnerships that significantly enhance OMNAM's reach and capabilities
  • Become a recognized leader in data-driven decision making and digital innovation
  • Build a high-performing, future-ready team passionate about driving digital transformation
  • Education:
  • Qualification: degree in Business Administration, Data Science, Marketing, Information Technology, or a related field preferred, a post graduate or masters would be an advantage
  • Experience:
  • Minimum 5 years' experience: Proven track record in leading digital transformation initiatives within retail, financial services, or technology organizations
  • Experience in all three sectors is a plus
  • Digital leadership:
  • Strong understanding of digital and data strategy, online/mobile channel management, and customer experience optimization
  • Data-driven decision making: Experience in leveraging data analytics for insights, driving strategic decision-making, and maximizing revenue
  • Team leadership:
  • Minimum 3 years' experience managing and motivating high-performing teams, fostering collaboration, and cultivating talent
  • Delivery methodologies: Familiarity with Agile methodologies and experience in their successful implementation
  • UX design understanding: Knowledge of user experience (UX) principles and their application in digital product development
  • Technical Expertise:
  • Minimum 2 years' experience in each of the following:
  • Digital channel management: Optimizing online and mobile channels for engagement and conversion
  • Data management & analytics: Data governance, security, privacy, and extracting actionable insights
  • Additional Skills & Qualities:
  • Excellent communication, presentation, and negotiation skills
  • Strong analytical and problem-solving skills
  • Ability to think strategically and translate vision into actionable plans
  • Passion for innovation and embracing new technologies
  • Strong relationship-building and collaboration skills
  • Only shortlisted applicants will be contacted
This vacancy is no longer accepting applications


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