Head: Property Finance

Description

• Overall accountable and responsible for the performance Property Finance portfolio and routine management of the Branch as per set objectives in the Balanced Scorecard
• The individual is expected to provide thought leadership and expert advice with regards to the different components in the property portfolio bank wide
• In this role the individual will also be responsible for the effective and efficient management of the Branch in compliance with the Bank’s policies and procedures
• Provide management and leadership capability to the Branch by optimizing resources and effectively managing risks to achieve the Bank’s objectives

Duties

• Financial Management:
• Develop forecasts, financial targets and business plans for the branch
• Responsible for strategy, planning, management, and execution of the Branch’s budget
• Balance Sheet:
• Advances growth as per set targets
• Income Statement:
• Profit growth as per set targets
• Bad debt:
• Bad debt Management as per set targets (Recoveries & Rehabilitation)
• Interest Income:
• Interest income growth as per set targets
• Correct pricing
• Net Interest Margin management
• Non-Interest Income:
• Non-Interest income growth as per set targets
• Expenses:
• Expense monitoring
• Effective cost recovery
• Cost containment
• Strategic Planning:
• Establish strategic activities, to ensure delivery of the Bank’s key strategic objectives.
• Establish Sales Initiatives aligned to Action Plans
• Refine the operating model to ensure improved turn-around times, efficiency, and customer satisfaction.
• Customer Focus:
• Design a Customer Service & Stakeholder Engagement relationship model
• Customer Acquisition
• Customer Retention
• Establish Cross-sell and Up-sell opportunities
• Effective management of Customer complaints and Continuous improvement of customer service
• Relationship and Stakeholder Management:
• Build long-term working relationships with both internal and external stakeholders
• Enhance and maintain a working relationship with existing clients and employer companies
• External Stakeholder relationship management
• Overall responsible for the CRM model in the Branch
• Management of Sales:
• Introduce and manage Housing schemes with Corporate clients for the Bank
• Identify potential growth areas for the branch and analyze trends and competitive environments
• Overall accountable for the designing and execution of sales plan for the branch
• Develop and reinforce a proactive sales culture in the branch
• Conduct workplace banking presentations
• Promote the cross-sell of Bancassurance products and provide leads of other bank products
• Conduct Weekly and Monthly sales meetings and manage targets daily
• Credit Management:
• Ensure effective and efficient management and administration of credit activities in compliance with the Bank’s credit policy and procedures to contain credit risks as per BSC
• Housing Schemes: Control of Bank’s Housing Schemes countrywide and conduct periodic reviews of approved limits and facilities
• Fully Guaranteed Schemes: Control of Bank’s Pension Schemes countrywide and conduct periodic reviews
• Collateral Management:
• Ensure effective and efficient management and administration of collateral/securities in compliance with the Bank’s credit policy as well as rules and regulations to minimize risk and legal implications to the organisation
• Operational Risk and Support:
• Ensure effective management of internal processes and procedures in compliance with the Bank’s operational manuals and circulars to minimize operational risk
• People Management:
• Provide management and leadership capabilities in the Branch
• Ensure effective workforce planning and people capacity requirements for the branch
• Overall responsible for performance and talent management in the branch
• Create a productive environment in which staff members can rotate to upskill and do on the job training
• Promote training of staff to remain competitive
• Infusion of new skills: Ensure that personnel are judiciously applied in appropriate positions for delivery of excellent customer service
• Succession Planning: Identification and management of succession program
• Performance Management: Embedding a performance management culture and regular performance appraisals within the branch
• Self-Development: Self-development against own PDP
• People-Development: Support staff in their development by ensuring compilation of PDP
• Project Development, Administration and Marketing:
• Overall management of Project Development loans
• Regular liaising with developers
• Checking and signing off progress payments
• Inspection of development sites in collaboration with the Valuator
• Interview of clients in cooperation with Corporate & Institutional Banking department
• Presentation of applications to the Board Credit Committee (BCC)
• Report the status of development projects to Credit department
• Risk/ Controls, Processes and Systems:
• Credit Risk Management:
• Effective credit risk management
• Management of Credit in terms of the Credit Branch Manager
• Branch Operations Management:
• Effective operational running of the branch
• Branch Performance assessments
• Submitting of Client FIA Documentation:
• FIA documents submitted and processed within agreed turnaround times
• Average turnaround time to submit and process FIA
• Remain within targets and FIA all clients with new accounts daily
• Management of FIA progress report
• Management of UBO legacy accounts:
• Ensure rectification of legacy accounts to ensure compliance
• Risk Management Frameworks and Structure:
• Risk monitoring – Risk registers/ risk and control self-assessments reviewed quarterly
• Compliance with defined processes and adherence to requirements of policies, processes, and procedures
• Completion of internal control questionnaires and monitoring through loss events reports as well as reports from Management Assurance report
• Management Assurance:
• The Effective management of branch operations in terms of policy and procedures
• The latest results from Management Assurance Report
• General:
• The incumbent should be prepared and willing to do any other reasonable and lawful instruction / task and it should normally be carried out on time and correct

Requisites

• Qualifications:
• Grade 12 and a Degree in a commercial field with 6 years’ banking/business experience or equivalent of which 3 years should be at management level
• Any additional specialized property and/or project management qualifications will be an added advantage
• Expertise/Knowledge/Skills:
• Adequate knowledge of Property Finance products and services, Credit principles, Business ethics, Proactive Sales, Project Management; Relationship Management, and Administration
• Computer literacy essential (Word, Excel, PowerPoint)

Notes

• Only shortlisted applicants will be contacted