ICT Senior System Application Specialist

Description

• Work in a dynamic team to support Nedbank Namibia’s Infrastructure, Applications and Systems
• Ensuring that system availability and maximum uptime is achieved
• Providing automated solutions and interactions where applicable
• Maintain a high level of compliance across the stack, through means of patch remediation, group policy management and application of group standards
• Support technology clients on services and requirements to achieve business strategy and deliverables

Duties

• Ensure agreed uptime and availability of systems, applications and infrastructure across the environment is achieved
• Responsible to manage and maintain SLA timelines with business
• Provide recommendations, assistance and action plans for the implementation of all security standards and remediation requirements across the
• environment
• Manage, maintain and optimize solutions used for patch remediation (SCCM, Desktop Central)
• Adapt, change and align the ways and means of work according to new and improved methods and processes (Digitalization, Flexi time, etc)
• Plan, implement and drive Disaster Recovery activities according to Nedbank standards
• Recommend enhancements to technology solutions where possible and enable business to achieve desired business and group objectives
• Identify problems by investigating potential and actual service problems, escalate and/or apply standard fixes
• Support and assist with the needs and requirements of business and the overall organization by performing and advising on a variety of technical tasks and specialized solutions
• Manage and maintain Nedbank Namibia physical server and data center infrastructure (UPS, Generators, Aircons, etc.)
• Solve problems by independently addressing Incidents of a standard nature
• Ensure all work tasks are completed through adherence to organizational process
• Keep abreast of legislation and other industry changes that impact on role by reading the relevant newsletters, websites and attending sessions
• Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders
• Improve personal capability and stay abreast of developments within the Industry and Field
• Manage and lead the System Administrator team with application support on production including the following, Infrastructure applications, VMware, VEEAM Backup and replications, SRM (Site Recovery Manager)
• Support and maintain physical hardware (IBM, Dell , HP, Compute and Storage)
• Provide full monthly detailed report on IT Infrastructure

Requisites

• Essential Qualifications - NQF Level:
• Advanced Diplomas/National 1st Degrees
• Educational requirements:
• Matric or equivalent certification (25 points)
• IT Diploma or Degree with relevant technical experience
• Additional Certifications:
• Microsoft Certified Professional or Associate (MCP/MCA)
• VMware Certification Associate or Professional (VCA/VCP)
• Veeam Certified Engineer (VMCE)
• ITIL/COBIT 5 Certification
• Security+
• Microsoft Azure and Office 365 Certification (Will be added advantage)
• Minimum Experience Level:
• 3-5 years practical experience in an IT Operations environment (Both application & infrastructure)
• 3-5 years practical experience in a virtualized IT Operations environment (VMWare infrastructure, VDI environment)
• 3-5 years banking industry experience (Will be added advantage)
• 1-3 years practical experience in a Cloud based IT Operations Environment (Azure, O365) (Will be added advantage)
• Valid driver’s licenses
• Technical / Professional Knowledge:
• Banking knowledge
• Banking procedures
• Business Acumen
• Business principles
• Business terms and definitions
• Communication Strategies
• Data analysis
• Governance, Risk and Controls
• Industry trends
• Microsoft Office
• Principles of financial management
• Principles of project management
• Relevant software and systems knowledge
• Research methodology
• Decision-making process
• Business writing skills
• Relevant regulatory, compliance and risk legislation
• Cluster Specific Operational Knowledge
• Information Technology concepts
• System Development Life cycle(SDLC)
• IT Risk and security principes
• ITIL
• Single Operating system
• Application systems
• Computer Hardware & Software
• Specific technology of relevant to domain
• System Enigeering Concepts
• Domain specific utilities
• Behavioural Competencies:
• Decision Making
• Influencing
• Innovation
• Building partnerships
• Compelling Communication
• Driving for Results
• Technical/Professional Knowledge and Skills

Notes

• Only shortlisted applicants will be contacted