ICT Senior System Application Specialist


Nedbank is recruiting an ICT Senior System Application Specialist, to be based in Windhoek, Namibia.
  • Work in a dynamic team to support Nedbank Namibia’s Infrastructure, Applications and Systems
  • Ensuring that system availability and maximum uptime is achieved
  • Providing automated solutions and interactions where applicable
  • Maintain a high level of compliance across the stack, through means of patch remediation, group policy management and application of group standards
  • Support technology clients on services and requirements to achieve business strategy and deliverables
  • Ensure agreed uptime and availability of systems, applications and infrastructure across the environment is achieved
  • Responsible to manage and maintain SLA timelines with business
  • Provide recommendations, assistance and action plans for the implementation of all security standards and remediation requirements across the
  • environment
  • Manage, maintain and optimize solutions used for patch remediation (SCCM, Desktop Central)
  • Adapt, change and align the ways and means of work according to new and improved methods and processes (Digitalization, Flexi time, etc)
  • Plan, implement and drive Disaster Recovery activities according to Nedbank standards
  • Recommend enhancements to technology solutions where possible and enable business to achieve desired business and group objectives
  • Identify problems by investigating potential and actual service problems, escalate and/or apply standard fixes
  • Support and assist with the needs and requirements of business and the overall organization by performing and advising on a variety of technical tasks and specialized solutions
  • Manage and maintain Nedbank Namibia physical server and data center infrastructure (UPS, Generators, Aircons, etc.)
  • Solve problems by independently addressing Incidents of a standard nature
  • Ensure all work tasks are completed through adherence to organizational process
  • Keep abreast of legislation and other industry changes that impact on role by reading the relevant newsletters, websites and attending sessions
  • Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders
  • Improve personal capability and stay abreast of developments within the Industry and Field
  • Manage and lead the System Administrator team with application support on production including the following, Infrastructure applications, VMware, VEEAM Backup and replications, SRM (Site Recovery Manager)
  • Support and maintain physical hardware (IBM, Dell , HP, Compute and Storage)
  • Provide full monthly detailed report on IT Infrastructure
  • Essential Qualifications - NQF Level:
  • Advanced Diplomas/National 1st Degrees
  • Educational requirements:
  • Matric or equivalent certification (25 points)
  • IT Diploma or Degree with relevant technical experience
  • Additional Certifications:
  • Microsoft Certified Professional or Associate (MCP/MCA)
  • VMware Certification Associate or Professional (VCA/VCP)
  • Veeam Certified Engineer (VMCE)
  • ITIL/COBIT 5 Certification
  • Security+
  • Microsoft Azure and Office 365 Certification (Will be added advantage)
  • Minimum Experience Level:
  • 3-5 years practical experience in an IT Operations environment (Both application & infrastructure)
  • 3-5 years practical experience in a virtualized IT Operations environment (VMWare infrastructure, VDI environment)
  • 3-5 years banking industry experience (Will be added advantage)
  • 1-3 years practical experience in a Cloud based IT Operations Environment (Azure, O365) (Will be added advantage)
  • Valid driver’s licenses
  • Technical / Professional Knowledge:
  • Banking knowledge
  • Banking procedures
  • Business Acumen
  • Business principles
  • Business terms and definitions
  • Communication Strategies
  • Data analysis
  • Governance, Risk and Controls
  • Industry trends
  • Microsoft Office
  • Principles of financial management
  • Principles of project management
  • Relevant software and systems knowledge
  • Research methodology
  • Decision-making process
  • Business writing skills
  • Relevant regulatory, compliance and risk legislation
  • Cluster Specific Operational Knowledge
  • Information Technology concepts
  • System Development Life cycle(SDLC)
  • IT Risk and security principes
  • ITIL
  • Single Operating system
  • Application systems
  • Computer Hardware & Software
  • Specific technology of relevant to domain
  • System Enigeering Concepts
  • Domain specific utilities
  • Behavioural Competencies:
  • Decision Making
  • Influencing
  • Innovation
  • Building partnerships
  • Compelling Communication
  • Driving for Results
  • Technical/Professional Knowledge and Skills
  • Only shortlisted applicants will be contacted
This vacancy is no longer accepting applications


  • Entity Nedbank
  • Location
  • Category
  • Tags
  • Published 15.05.2024
  • Expires 20.05.2024
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