Old Mutual is recruiting a Legal Collections Administrator, in Windhoek, Namibia.
Duties
- Perform daily collections administration tasks in payroll collections and EFT collections and legal recoveries including pay-date-management
- Meet daily/ weekly targets
- Timely and effective collection of instalments
- Ensure cases are worked within the required Quality standards and turnaround time
- Improve the overall collections performance and legal recoveries and reduce debt write-off
- Compile and dispatch monthly instalment due lists to clients
- Make outbounds calls in accordance with predetermined schedules
- Follow up on arrear instalments via telephone in adherence with productivity standards
- Ensure correct matching of receipts
- Attend and resolve client queries
- Drive Proactive management of client file
- Provide ad-hoc and weekly reporting as and when required
Requisites
- Namibian Citizenship
- Grade with min 25 points
- 1-3 years relevant experience
- Computer literacy in Microsoft office (Word, Excel, Outlook, PowerPoint)
- Ability to analyse, Interpret and action client accounts
- Ability to prioritise and meet deadlines
- Strong administrative skills
Notes
- Only shortlisted applicants will be contacted