Manager: Business Systems and Services

Description

• To manage the Business Systems and Services Department and ensure the efficiency and effectiveness of business and related systems and services at the Authority
• PATERSON JOB GRADE: D4
• DIVISION: INFORMATION AND COMMUNICATION TECHNOLOGY
• THE POSITION REPORTS TO THE GENERAL MANAGER OF INFORMATION AND COMMUNICATION TECHNOLOGY

Duties

• Systems acquisition, deployment and improvement/maintenance
• Management of training of Business Systems Users
• ICT Equipment, Solutions and Services procurement advisory
• Management of and accountability for expenditure and activities
• Management, coordination of business processes automation and recommendation of efficiency and effectiveness centric improvements
• Manage the departmental budget, human capital and other administrative duties
• Management, supervision and coordination of Information Technology Services
• Reporting & Documentation
• Management and coordination of Business Intelligence and Data Warehouses for reporting and organizational data insights and decisions support
• Innovation and personal development

Requisites

• Post graduate qualifications in Computer Science, Information Technology or Information Systems with specialization in Computer Science, or Business Computing
• Eight (8)-years’ experience in Business Systems implementation, monitoring and management (with Business Analysis, Systems analysis, Project management or related tasks), of which three (3) years should have been served in a supervisory capacity
• ITIL or any related Services Management Certification would be an added advantage
• Knowledge of:
• Systems requirements gathering and documentation
• Considerable knowledge of business systems
• Applicable business information systems, testing methodologies, training, business system analysis
• Business Intelligence and Data Warehousing
• Big Data
• Electronic Content Management Systems
• Information Security
• Supervisory practices
• Software documentation
• Skills:
• IT Transformation and Innovation
• Strategic Direction
• People Management
• Financial Management
• Stakeholder Engagement
• Governance, risk management, compliance and information/knowledge management
• Quality assurance
• Project management
• Infrastructure design and implementation
• IT Support
• IT Governance and Security
• Contract and associated service management

Notes

• Only shortlisted applicants will be contacted
• Remuneration: NAMFISA offers a market-related total cost to company package based on work experience and qualifications
• The package includes retirement and medical aid benefits
• ONLY persons with disabilities may apply via the National Disability as follows: Ms. M. Katjinamunene – magdelena.katjinamunene@mgepesw.gov.na OR Ms. M. Ndengu – maria.ndengu@mgepesw.gov.na
• As per Affirmative Action (Employment) Act, Act 29 of 1998, Namibian Citizens from disadvantaged groups and persons living with disabilities will receive preferential treatment and are encouraged to apply
• Please note that certified copies of qualifications and identification documents should be attached to your application
• No faxed applications will be accepted
• NAMFISA reserves the right not to make an appointment in this position
• We encourage energetic, dynamic and results-driven team players to forward their applications

How to Apply

1. Documentation

• Cover Letter
• Curriculum Vitae
• Certified Copies of Qualifications
• Certified Copies of Identification Documents

2. Application

• Send your Documentation to Human Resources at hr@namfisa.com.na with the Subject line “Manager: Business Systems and Services”
• Indicate the source of this job post: working.co.na