DBN is recruiting a Manager: Digital Transformation, to be based in Windhoek, Namibia.
Description
- The role is responsible for leading and coordinating enterprise-wide business processes automation and digital transformation initiatives
- This role aims to enhance stakeholder value by aligning strategy, processes, people and technology requirements to drive innovative solutions and operational excellence
- PATERSON GRADE D2
Duties
- People Management:
- Provide input and recommendations to the development and review process of the IT & Digitalization Strategy, policies, procedures and processes
- Collaborate with the business process optimization unit to ensure business processes evolve in alignment with digital transformation journey and the Bank’s strategic imperatives
- Prepare annual plans for business process automation considering optimized processes at enterprise level
- Develop and implement solutions to digitize processes taking into consideration the current and to-be landscape
- Compile consolidated reports on process automation, digitalization initiatives
- Draft business cases for the digital transformation initiatives and facilitate taking these through the necessary governance forums for approval
- Manage and mitigate risks as per approved recommendations and creates a risk consciousness within the business unit
- Lead / facilitate workshops to co-design solutions, with a focus on both customer and business outcomes
- Helps build an organizational culture that promotes the adoption of technology using change management principles
- People Management:
- Lead and coach direct reports, fostering a culture of excellence and continuous improvement
- Set performance standards/ key performance indicators for the team and track daily and/or accordance with the annual performance reviews
Requisites
- A Bachelor’s degree (NQF level 7) in computer science/IT/Information Systems/Engineering or related
- Certificate in digital transformation, change management and/or exposure to human-centered design methods such as Design thinking will be an added advantage
- 5 – 7 years of experience in digital transformation, process automation or application analysis of which 2 years on a supervisory level
- Strong understanding and focus on emerging technologies and platforms ecosystems
- Excellent verbal and written communications skills
- Excellent customer orientation/focus
- Well-developed interpersonal sensitivity and teamwork orientation
- A keen attention to detail
- Problem solving and troubleshooting skills
Notes
- The DBN offers market related remuneration packages commensurate with experience and qualifications
- Applications will be treated in strictest confidence
- Interested candidates should forward their resumes, which should include three contactable references and certified supporting documents
- Applicants who do not receive any response within three weeks after the closing date must accept that their applications were not considered favourably
How to Apply
1. Documentation
- Cover Letter
- Curriculum Vitae
2. Application