Manager: Physical Security


Nedbank is recruiting a Manager: Physical Security, to be based in Windhoek, Namibia.
  • To manage the Group's Branch security through installation of new security equipment and mitigation of risk at new and existing sites to ensure that a free and safe environment is provided for Nedbank and its Customers and management of service providers
  • Ensuring the Statutory, management and financial reporting process is established effective and delivering the required reports
  • Ensure the security of Retail branches by managing projects
  • Ensure that costs are within budget by managing overall departmental expenses pertaining to travel, Operational and Capital expenses
  • Compile Occupation Health and Safety (OHS) reports by collating information on health and safety for input into Sustainability and Management Forum reports
  • Submit OHS information and/or documentation as stipulated in relevant legislation and/or as per Nedbank requirements, to relevant stakeholders, and ensure turnaround times, due dates and quality standards are met
  • Keep abreast of legislation and other industry changes that impacts the role
  • Ensure the security of Retail branches and Nedbank sites by managing all project budgets
  • Ensuring the Statutory, management and financial reporting process is established effective and delivering the required reports
  • Monitor adherence to SLAs and SOPs by external service providers, through reporting and enforcement of the terms
  • Broad knowledge of security equipment that include alarm system, access control, fire systems, camera systems
  • Process all service providers' and suppliers' invoices by ensuring that they are submitted, checked and approved before any payments could be done
  • Build and maintain collaborative relationships with external stakeholders through regular engagements and enforcing their adherence to timeframes
  • Keep business informed of what is happening in the work environment by creating and maintaining incident reports and updates
  • Establish existing risks and mitigate loopholes by organizing and conducting postmortem meetings
  • Establish any new crime trends by ensuring that all reported incidents are investigated and reported accurately within agreed timelines
  • Prevent any financial loss by ensuring that all Branch and Nedbank security systems are working optimally, and that all faulty equipment is attended to in accordance with the standard operation procedure
  • Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank
  • Manage performance of staff by following the approved process
  • Prevent and address deflection of crimes from one institution to another by sharing information with internal and external counterparts or organizations regarding trends and high-risk areas identified
  • Ensure the communication of accurate information to business by effectively managing reported incidents
  • Ensure regulatory compliance by receiving and disseminating incident reports to relevant stakeholders within set timelines regarding incidents pertaining to incidents as required by the industry initiative
  • Ensure that all risks related to new sites are addressed by conducting security site evaluation and giving feedback to channel infrastructure before a Branch is built
  • Essential Qualifications - NQF Level:
  • Advanced Diplomas/National 1st Degrees
  • Preferred Qualification:
  • Relevant Diploma or Degree in Security Risk Management, Political Science, Police Administration
  • Preferred Certifications:
  • PSIRA Accreditation
  • Minimum Experience Level:
  • Must have Three (3) years managerial experience
  • Must have 3 to 5 years’ experience within Security Risk Management or related area
  • Advance knowledge of Excel, Word, and PowerPoint
  • Technical / Professional Knowledge:
  • Business administration and management
  • Business principles
  • Communication Strategies
  • Employee training/development
  • Strategic planning
  • Budgeting
  • Diversity management
  • Relevant regulatory knowledge
  • Change management
  • Principles of project management
  • Behavioural Competencies:
  • Building Trusting Relationships
  • Customer Focus
  • Facilitating Change
  • Planning and Organizing
  • Delegation and Empowerment
  • Decision Making
  • Only shortlisted applicants will be contacted
This vacancy is no longer accepting applications


  • Entity Nedbank
  • Location
  • Category
  • Tags
  • Published 15.09.2023
  • Expires 19.09.2023
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