Manager Quality Assurance (m/f)

Namibia Dairies

Namibia Dairies is recruiting a Manager Quality Assurance (m/f), to be based in Windhoek, Namibia.
  • To lead the Quality Assurance department of Namibia Dairies throughout the entire value chain by enforcing compliance, managing/maintaining quality certifications, addressing non-conformance matters, facilitating quality audits thereby complying with the O&L Group Quality policies, customers, food safety regulations and Quality standards/specifications
  • Develop, implement & maintain a Quality Assurance strategy and standards for Namibia Dairies
  • Review quality control & quality assurance function, complying with customer & external auditor standards in-line with FSSC 22000
  • Manage Departmental expenses in line with Budget forecasts
  • Prepare annual operating, training & CAPEX budget for the Department
  • Implement Work Instructions, Procedures in line with the identified/implemented food safety system standards, and legal regulations
  • Oversee holistic non-conformance procedure
  • Identify and maintain early warning system to ensure minimum loss and maximum shelf life of products through proactiveness
  • Consolidate monthly reports on non-conformances, customer complaints/trends and system and process shortcomings to MD & Management team to support continuous improvement and enhance quality
  • Implement, manage, control, and give recommendations on quality management systems, production processes, distribution, and product quality through regular spot checks
  • Design, implement and monitor supplier management programs
  • Approve the initial quality of supplier ingredients and packaging material in compliance to contract Service level Agreement specifications
  • Analyze the quality of raw milk from milk parlour, tanker to silo and make recommendations to enhance its quality where necessary
  • Schedule and organize internal, entire Cold chain and supplier premises audits as stipulated in the ISO procedure and Compile Report on findings
  • Schedule and organize internal, entire Cold chain and supplier premises audits as per the Food Safety Standard procedure in place
  • Advise and guide Departmental Heads in addressing identified requirements from internal and external auditing bodies, International Best Practices with implementation of the corrective actions and improvements
  • Lead and drive a high performance culture within the Quality department
  • 4-year Bachelors’ Degree in Food Science or related field
  • 8-10 years’ experience in a quality department of which 8 years must be in a management position
  • Experience with implementing an effective food safety standard
  • FMCG & Manufacturing experience
  • 10 or more years’ experience in the dairy and Food industry with management experience
  • SAP Experience
  • Only shortlisted applicants will be contacted
This vacancy is no longer accepting applications


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