Migration Officer


FNB Namibia is recruiting a Migration Officer, in Windhoek, Namibia.
  • To provide customers with appropriate self-service banking solutions, service and support through effective sales and migration of clients to alternative channels
  • Build customer relationships through providing professional advice, support and after sales services
  • Identify and utilise opportunities to assess and improve own performance
  • Achieve sales and new client acquisition targets to contribute to profit and growth of business
  • Report on transactional and process activities within set guidelines to provide timely information for decision making
  • Comply with relevant statutory, legislative, policy and governance requirements and adhere to processes and procedures related to area of specialisation.
  • Deliver customer service through adherence to quality service standards
  • Contribute to cost efficiencies through responsible utilisation of work-related resources
  • Contribute to teamwork and inclusivity within own team
  • Provide training to customers on an ongoing basis to increase understanding of the advantages of using alternative channels
  • Implement the digital channel migration strategy in area of responsibility to meet business targets
  • Minimum Qualification - Grade 12 with 25 points
  • Preferred Qualification - Relevant Certificate or Diploma
  • Experience - 1 to 3 years relevant experience
  • Only shortlisted applicants will be contacted
This vacancy is no longer accepting applications


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