Sanlam is recruiting a New Business Consultant: Khomas, in Windhoek, Namibia.
Description
- The primary function of the position is to efficiently and accurately assist, manage and handle all administrative duties, processing and maintaining of records distribution personnel by going the extra mile with regards of expectations to resolve enquiries
Duties
- Answer email enquiries from Distribution personnel
- Data Capturing of all new applications and commissionable alterations
- Support the Branch Manager in general Branch/Managerial duties
- Support Distribution in general sales administration including outstanding requirements, arrears reports, general communication on work procedures and cut off dates
- Record keeping of all duties
- Finalize all enquiries within Service Level Agreements
- Correct and complete forms and documentation for all duties required
- Obtain internal information to complete enquiries correct and on time
- Liaise with distribution personnel to build trust. Report statistics as required by management
- Contribute to team effort by accomplishing desired results
Requisites
- Matric or equivalent qualification
- Knowledge and Skills:
- Excellent communication skills (Afrikaans and English)
- Ability to work in a team related environment
- Excellent customer service skills
- Administrative oriented, accurate and organised
- Ability to adapt to any situation
- Strong problem solving ability
- Initiative and Innovative
- Interpersonal skills
- Assertive, pro-active; polite and tactful
- Computer literacy, MS Outlook, Word and Excel
Notes
- Only shortlisted applicants will be contacted