Niche Administrator


Santam is recruiting a Niche Administrator, to be based in Windhoek, Namibia.
  • The incumbent will be responsible for the Claims Process on Niche policies
  • The incumbent will assist with the overall handling of Niche Claims from registration of a claim up until the settlement of a claim and recovery from reinsurer where applicable
  • Provide Monthly financial reporting to management
  • Monthly financial reporting to management
  • Register new Niche claims received
  • Assisting with queries and providing back-up support where required
  • Ensure that Niche claims are complete/all documents required is received from clients/policyholders
  • Confirm premium and cover
  • Verify critical documentation and ensure it is clear uploaded on the system
  • Ensure that external assessors costs are accrued and accounted for correctly
  • Determine the correct assessing branch and referral of the claim
  • To conclude all the administration functions that is involved in the post-assessment process
  • B-Degree in Finance/Management Accounting
  • 3 – 5 years’ experience in the short-term insurance environment
  • Computer Literate (MS Office package: Word, Excel, PowerPoint, Internet)
  • Namibian citizenship
  • Proficient in English and Afrikaans
  • Reconciliation experience
  • Skills:
  • Sound relationship building skills across all levels
  • Excellent interpersonal, communication and networking skills
  • Strong co-ordination, organisational and planning skills
  • Results orientated, pro-active and deadline driven
  • Capacity to operate under extreme pressure
  • Strong quality and client service orientation
  • Ability to drive decisions and work independently
  • Strong research and learning orientation
  • Strong Analytical and Business reporting skills
  • Competencies:
  • Customer focus
  • Drives results
  • Collaborates
  • Flexibility
  • Effective communication
  • Analytical thinking
  • Personal agility
  • Decision making
  • Critical thinking and problem solving
  • Only shortlisted applicants will be contacted
This vacancy is no longer accepting applications


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