Policy Administrator: JNR

Hollard Namibia

Hollard is recruiting a Policy Administrator: JNR, to be based in Mariental, Namibia.
  • Loading insurance quotes, new business and policy endorsements on a daily basis
  • Broker queries, FIA management, assist walk in clients, credit control
  • Prepare insurance quotes:
  • Liaising with brokers to submit a risk-based insurance quote according to the underwriting guideline
  • Loading new business on the system:
  • Obtain all required documentation to comply with company and regulatory standards
  • Doing endorsements on policies as per requirements of brokers and clients:
  • Processing instructions received from brokers and clients and submit updated policy schedule to brokers whilst maintaining the policy file
  • Processing policy cancellations:
  • Processing instructions received from brokers or clients and submit cancellation confirmation to broker or client
  • Processing refunds:
  • Adhere to the company processes and procedures regarding refunds
  • Performing credit control:
  • Liaise with finance as well as brokers to maintain outstanding credit control
  • Dealing with broker enquiries:
  • Be able to deal with all enquiries from brokers in a professional manner, give accurate advice and ensure that company processes and procedures is followed
  • Opening and maintaining policy files:
  • Open policy file for new business and maintain the content of the file according to instructions received from client or broke
  • Policy Renewals:
  • Preparing policy terms and conditions at the renewal of each policy based on insurance and claims history
  • Ensuring that all renewals is processed timeously
  • Matric (25 points or more)
  • Any insurance qualification will be an advantage
  • 6 Months experience in policy administration
  • Sound policy wording knowledge
  • Other Skills Required:
  • Communication (Oral & Written)
  • Computer Literacy (MS Office Applications)
  • Attention to detail
  • Strong admin orientation
  • Sound short term insurance background
  • Problem solving & Decision making
  • Team Work
  • Accuracy
  • Self-driven
  • Knowledge of I90 will be an advantage
  • Handle pressure effectively
  • Meet deadlines
  • Only shortlisted applicants will be contacted
This vacancy is no longer accepting applications


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