Vacancy

Relationship Analyst (m/f)

FNB NAMIBIA

FNB Namibia is recruiting a Relationship Analyst (m/f), to be based in Otjiwarongo, Namibia.
Duties
  • Analyses credit data to estimate degree of risk in extending credit or lending money in support of a broader client relationship
  • Analyses credit data to estimate degree of risk in extending credit or lending money in support of a broader client relationship. Year on year revenue growth versus budget for team portfolio
  • Achieving the delivery of exceptional customer experience against the Balanced Scorecard standards
  • Act as the point of contact for the defined customer portfolio
  • Deal with customer complaints and ensure that it is resolved to the satisfaction of the customer
  • Manage the growth of active customer Account Base to increase client base
  • Ensures a competent portfolio management as well as asset and liability growth
  • Increase product holding per customer by doing cross selling
  • Pro actively identify and manage client attrition
  • Keep abreast with what's happening within the market place and more specifically with regards to process and credit policy
  • Maximize Business Portfolio cross sell opportunities and strengthen client relationships
  • Convert identified leads into successful sales
  • Achieve individual targets as set according to appropriate business area or sales plan
  • Comply with governance in terms of legislative and audit requirements
  • Manage the % of facility documents outstanding in excess of 60 days after renewal as measured by Collateral team per BS Team/region based on facilities approved and documents submitted
  • Ensure effective Data Management by ensuring expired limits are attended to against set target
  • Prepare credit proposals for review by the Credit Product House
  • Assist internal sales partners with credit decisions and application of the credit policy
  • Compliance with procedures and processes contained in the Golden Rules
  • Manage credit risk in line with compliance requirements
  • Adhere to negotiated service levels and turnaround times in support of business strategy
Requisites
  • Appropriate Business Degree. Banking Certification
  • 2 – 3 years related experience
Notes
  • Only shortlisted applicants will be contacted
This vacancy is no longer accepting applications

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