Senior Legal Collections Officer

Bank Windhoek

Bank Windhoek is recruiting a Senior Legal Collections Officer, to be based in Windhoek, Namibia.
  • Responsible for effective and efficient management and administration of legal collection activities of the Branch in compliance with the Bank’s credit policy and procedures in order to manage the non-performing loans
  • Key Performance Areas (KPAs):
  • Financial Management:
  • Assist the Portfolio Manager: Legal Collections with the planning and execution of financial targets related to legal collections
  • Checking of requisitions for payment of creditors on time
  • Legal Collections:
  • Collection of debts
  • Overall responsible for effective and efficient implementation of the debt collection policy, procedures and processes in compliance with the Bank’s credit policy and procedures
  • Realization of securities:
  • Effective and efficient realization of all collateral securities ceded to the Bank in line with the Bank’s policy, procedures as well as applicable
  • Ensure that all collateral securities are legally valid and that they are kept safely in accordance with the Bank’s policy and procedures
  • Auctions:
  • Ensure that auctions are effectively and efficiently conducted in liaison with other internal and external stakeholders
  • Write-offs processing and recording:
  • Overall responsible for monitoring of accounts with no recovery possibilities to ensure that they are written-off in compliance with the Bank’s policies and procedures, as well as applicable legislation
  • Relationship Management:
  • Responsible for building and enhancing long term working relationships with both internal and external stakeholders including clients, e.g. attorneys, branches, etc.
  • Management of Collateral Documentation:
  • Effective and efficient management and administration of agreements and collateral documentation in compliance with the Bank’s policies and procedures. For example, following up on insurances, insolvent and deceased estates and bond cancellations
  • Compliance, Risk and Support:
  • Effective and efficient management and administration of legal collection internal processes and procedures in order to ensure compliance with the Bank’s risk framework to minimise risk
  • Partner with other relevant internal stakeholders such as risk department, internal auditing in managing all risks related to legal collections
  • People Management:
  • Provide management and leadership capability to the team
  • Develop and re-enforce a performance culture in the team
  • Routine Administration:
  • Effective management and control of all routine administrative activities related to legal collection in the branch in compliance with the Bank’s policies, procedures, rules and regulations
  • Experience/Knowledge & Skills:
  • At least 3 years experience in a legal collection environment
  • Knowledge of debt collection in a banking environment will be an added advantage
  • Proficiency in computer user skills
  • Qualification:
  • Diploma in a commercial field with 3-5 years’ relevant banking experience of which 2 years should be at supervisory level
  • A qualification in a legal field will be an added advantage
  • Core Competencies:
  • Leading and deciding
  • Interacting and presenting
  • Analyzing and Interpreting
  • Organizing and Executing
  • Delivering and meeting customer expectations
  • Planning and organizing
  • Adapting and Coping
  • Entrepreneurial and Commercial thinking
  • Only shortlisted applicants will be contacted
This vacancy is no longer accepting applications


  • Entity Bank Windhoek
  • Location
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  • Published 25.01.2023
  • Expires 31.01.2023
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