Senior Manager: Legal Collections

Bank Windhoek

Bank Windhoek is recruiting a Senior Manager: Legal Collections, in Windhoek, Namibia.
  • (MT4)
  • Overall accountable for effective and efficient management and administration of legal collection activities of the Branch in managing the arrears accounts of pre-legal, through managing performing loans of the Bank and non-performing loans in compliance with the Bank’s credit policy and procedures
  • Strategic Objectives:
  • Ensure the achievement of strategic objectives
  • Ensure the completion of weighted execution of strategic action within the measurement period
  • Financial Management:
  • Assist the Head: Legal Collections with the planning and execution of the Branch’s budget and other financial targets.
  • Responsible to manage IFRIS 9 provisions and ensure to achieve and manage the provisions under IFRIS 9, as applicable to the branch
  • Manage costs/expenses within approved budget to achieve cost efficiencies in the recovery campaigns
  • Operational Management:
  • Decision making regarding collection and other actions, such as Compliance with legislation, Institution of legal actions, Provision for bad debt, Settlement proposals, Realisation of securities
  • Coordination of legal collection actions/legal processes to ensure that time lapse between follow-up’s or actions on accounts towards finalisation/settlement are within acceptable timeframes
  • Ensure to limit valid audit enquiries regarding conformance to legislation/Bank prescriptions.
  • Coordination of legal collection actions/legal processes:
  • Ensure drafting and implementation of appropriate interventions
  • Develop and agree on new campaigns or system enhancements for debt recovery and collections
  • Improve business decisions by providing accurate and reliable business intelligence (information) together with analyzing trends and data for the debt recovery and collection environment by presenting findings to Credit Support
  • Reports:
  • Responsible for effective and efficient compilation and checking of the Branch’s reports and ensure timeous submission to relevant stakeholders
  • Responsible for submitting monthly management reports/statistics as well as information on request
  • Relationship Management:
  • Assist the Head: Legal Collection in building and enhancing long term working relationships with both internal and external stakeholders and clients
  • Ensure that both internal and external clients are treated in a professional manner at all times
  • People Management:
  • Provide management and leadership capability in the department
  • Ensure effective workforce planning and people capacity requirements in the area of responsibility
  • Responsible for performance and talent management in the area of responsibility
  • Routine Administration:
  • Ensure effective management and control of all routine administrative activities related to legal collection in the branch in compliance with the Bank’s policies, procedures, rules and regulations
  • Compliance, Risk and Support:
  • Oversee the effective and efficient management and administration of legal collection internal processes and procedures in order to ensure compliance with the Bank’s risk framework to minimise risk
  • Collaborate with other relevant internal stakeholders such as risk department, internal auditing in managing all risks related to legal collections
  • Experience/Knowledge & Skills:
  • At least 7 years experience in a legal collection environment
  • Knowledge of debt collection in a banking environment will be an added advantage
  • 5 years’ experience in Credit and Market risk environment
  • Strong Leadership and Management skills
  • Excellent negotiation skills
  • Sound strategic thinking and problem-solving skills
  • Drive and result orientated
  • Excellent relationship management skills
  • Advanced understanding of collections / recovery action
  • Qualification:
  • LLB with at least 7 years’ relevant banking experience of which 4 years should be at management level
  • Accounting diploma
  • Admitted Lawyer in the High Court of Namibia
  • Liquidation, sequestration, Estate Late experience and qualifications
  • Only shortlisted applicants will be contacted
This vacancy is no longer accepting applications


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