Service Consultant – Business Banking

Description

• To provide administrative services to clients by attending to transactional, lending and investment needs to achieve Nedbank's strategic focus to become a client-centric bank

Duties

• Support the Relationship Manager in maintaining and growing an existing Business Banking client portfolio
• Marketing bank’s products and services to existing as well as prospective clients
• Effective management of credit risk
• Assist the RM in Meeting agreed upon sales targets
• Providing superior client services and enhancing the bank’s relationship banking concept
• Providing operational support to the Relationship Manager including assistance with risk management of client portfolios
• Attending to all routine and administration matters relevant to a portfolio of clients
• Ensure that clients are kept up to date with bank related changes influencing them
• Understand and is able to market business banking product as well as identify cross-sell opportunities and prompt the Relationship Manager to pursue through effective updating and monitoring of client portfolio

Requisites

• Key Competencies:
• Sound experience in all aspects of sales and banking
• Good administration and marketing skills
• Must be self-confident and have good interpersonal skills
• Must be a self-starter
• Ability to work under pressure, team oriented and a flexible approach
• Customer service driven
• Good problem-solving skills
• Essential Qualifications - NQF Level:
• Matric / Grade 12 / National Senior Certificate
• Preferred Qualification:
• Grade 12 (25 points) original certified, a Diploma in business/ banking related studies
• A degree will be an advantage
• Minimum Experience Level:
• Minimum of 2 - 3 years in a client relationship role in a banking industry
• Completed basic credit courses
• Sound computer and administration skills as well as excellent knowledge of the banks products systems
• Namibian citizenship
• Valid Driver’s license
• Code of Conduct
• Technical / Professional Knowledge:
• Microsoft Office
• Administrative procedures and systems
• Data analysis
• Business writing skills
• Relevant regulatory knowledge
• Behavioural Competencies:
• Building Customer Loyalty
• Initiating Action
• Applied Learning
• Communication
• Technical/Professional Knowledge and Skills
• Managing Work

Notes

• Only shortlisted applicants will be contacted