Service Consultant


Nedbank is recruiting a Service Consultant, in Windhoek, Namibia.
  • To provide administrative services to clients by attending to transactional, lending and investment needs to achieve Nedbank's strategic focus to become a client-centric bank
  • Support the Relationship Manager in maintaining and growing an existing Staff Banking client portfolio
  • Marketing bank’s products and services to existing as well as prospective clients
  • Effective management of credit risk
  • Assist the RM in Meeting agreed upon sales targets
  • Providing superior client services and enhancing the bank’s relationship banking concept
  • Marketing of the Bank’s products and services to existing as well as prospective clients
  • Deliver world class benchmarked customer service
  • Compilation and maintenance of action plans to increase banking sales
  • Meeting Exceed monthly set targets
  • Marketing of the various bank’s products
  • Ad hoc duties
  • Essential Qualifications - NQF Level:
  • Diploma
  • Preferred Qualification:
  • Banking Services (example, Higher Certificate in Banking Services - NQF5)
  • Minimum Experience Level:
  • Grade 12 (25 points) original certified, a Diploma in business/ banking related studies
  • A degree will be an advantage
  • Minimum of 2 - 3 years in a client relationship role in a banking industry
  • Technical / Professional Knowledge:
  • Customer service principles
  • Product Knowledge
  • Problem solving skills
  • Relationship management
  • Nedbank security policies and procedures
  • Governance, Risk and Controls
  • Forex product
  • Behavioural Competencies:
  • Building Customer Loyalty
  • Earning Trust
  • Collaborating
  • Managing Work
  • Adaptability
  • Stress Tolerance
  • Continuous Learning
  • Only shortlisted applicants will be contacted
This vacancy is no longer accepting applications


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