Teller

Description

• To provide effective and efficient Teller services to clients

Duties

• Routine Administration:
• Ensure effective and efficient execution and control of all frontline administrative activities related to Teller in compliance with the Bank’s policies, procedures, rules and regulations
• Service Delivery:
• Provide excellent and timeous service in order to optimize client experience and satisfaction
• Identify cross-selling opportunities and refer such opportunities and leads to the correct person or department involved
• Operational Risk:
• Ensure effective and efficient execution of internal processes and procedures related to Teller in compliance with the Bank’s operational manuals and circulars in order to minimize operational risk
• Required Competencies:
• Presenting and communicating information
• Delivering and meeting customer expectations
• Adapting and responding to change
• Entrepreneurial and Commercial thinking
• Working with people
• Adhering to principles and values

Requisites

• Knowledge/Expertise/Skills:
• Adequate knowledge of Banks products and services, sales and administration.
• Knowledge of the system, processing activities, client service, products, practices and principles.
• Accuracy
• Self-confidence and interpersonal skills
• Procedure manuals of bank
• Passion to work with numbers
• Strong computer skills
• Qualifications:
• Grade 12, preferably in Accounting and Mathematics with 1 years banking experience
• Certificate in Banking will be an added advantage

Notes

• Only shortlisted applicants will be contacted